.Five9 (FIVN) has actually been actually granted the 2024 Aragon Analysis Innovation Award for Artificial Intelligence Call Centers and named a Forerunner in pair of Aragon Study Planet reports: AI Broker Operating Systems in the ICC, 2025, and Intelligent Connect With Facility, 2025. The business was actually realized as the absolute most calculated seller in the artificial intelligence Representative Operating systems report.At the center of Five9’s technology is their vision for The brand new CX, where Artificial Intelligence Brokers as well as AI-empowered Human being Agents work together to supply hyper-personalized customer expertises. The provider lately offered brand new advancements including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s speculative use of modern technology in market development and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Advancement Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Analysis Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Study Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand-new CX, ou00f9 Brokers artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Analysis Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was additionally called a Leader in The Aragon Investigation World for Artificial Intelligence Representative Operating Systems in the ICC, 2025 and Aragon Analysis Planet for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Smart CX System, has been actually named a champion of the 2024 Aragon Research Innovation Award for AI Contact Centers. Additionally, Five9 has actually been actually named a Leader in two Aragon Investigation Planet files: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Connect With Center, 2025. This acknowledgment from Aragon Research study emphasizes Five9’s placement as a leader in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 record openings Five9 as the most
important seller ranked in
the document, identifying Five9 s important vision for AI-driven technology in CX. At the primary of this technology is Five9’s concept for The brand new CX where AI Agents and also AI-empowered Human Representatives collaborate to provide hyper-personalized, straightforward consumer expertises. Through empowering companies to supply transformative consumer communications while lowering prices and strengthening productivity, Five9 is specifying new standards for AI-powered options in the get in touch with facility industry.
AI is foundational for creating remarkable client knowledge, and also our experts are recognized to be determined through AragonAnalysis as impressive for our attempts to move the intelligent contact facility onward, said Jonathan Rosenberg, Main Modern Technology Officer as well as Chief of AI, Five9. Our focus has actually been actually, and also will definitely continue to be, helping companies provide those expertises with simple resources and capabilities. Along with each new technology, our team take a progression for each Five9 as well as for the field in its entirety.
The Aragon Research study Innovation honor identifies providers leveraging speculative use innovation to not only conform as markets transform, but to proactively disrupt and notify exactly how their markets will definitely advance. Five9 was actually officially offered along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Analysis awards service.Five9’s commitment to innovation, especially its own eyesight for combinationing artificial intelligence Representatives as well as AI-empowered Human Being Brokers, is setting a new criterion for how businesses can provide hyper-personalized as well as smooth customer expertises, claimed Jim Lundy, Owner, Chief Executive Officer and Lead Analyst, Aragon Investigation. This award and also file identity builds on Five9’s devotion to supplying AI technologies for CX.
Previously this year, the company offered brand-new improvements, including Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Representatives, that completely transform the way companies come close to CX, driving far better end results for each clients as well as agents. About Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, gives a detailed suite of options to power AI-elevated client knowledge that supply better organization results and Bring Pleasure to CX.
Our merged cloud-native offering permits hyper-personalized client expertises and even more inspired employees, making every customer interaction extra connected, uncomplicated, and personal. Relied on by 2,500 +customers and 1,400+ partners around the globe, Five9 combines the energy of AI, our system, and our folks to drive AI-elevated CX.For additional information, visit www.five9.com. Engage with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Liberties Set aside.
The recognition of an Aragon Investigation award victor is actually certainly not an endorsement by Aragon Investigation of any type of seller, product, or company. Scenery resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What major honors carried out Five9( FIVN) win in 2024 coming from Aragon Investigation? Five9 won the 2024 Aragon Analysis Development Honor for AI Contact Centers and also was named an Innovator in 2 Aragon Research study World files: AI Agent Platforms in the ICC, 2025, and also Intelligent Contact Facility, 2025.
What brand new AI products did Five9( FIVN) present in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Representatives to transform consumer experience administration.Just how carries out Five9’s( FIVN )BRAND NEW CX vision impact customer support? Five9’s brand-new CX vision blends AI Representatives along with AI-empowered Human Representatives to supply hyper-personalized, simple and easy clientknowledge while decreasing prices and also boosting performance.
What was Five9’s( FIVN) strategic opening in the Aragon Study Entire world 2025 record? Five9was positioned as the most strategic seller in the AI Representative Platforms in the ICC, 2025 document, acknowledging their critical sight for AI-driven technology in CX. When performed Five9( FIVN) get the AragonAnalysis Innovation
Honor
?
Five9 was officially shown along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.